Privacy policy

This page is maintained by ClientCouncil.ai and describes how the website and platform handle personal data. Specific contractual data-processing terms for a deployment are agreed in the engagement contract.

Data we collect

• Account data. When you sign in to the console we receive your email address and basic profile information from your identity provider, plus preferences you set.
• Institution-submitted data. Prospect and client information your desk enters or uploads, and the dossiers, scores, votes and audit records derived from it.
• Website enquiries. Messages you send through the site or by email.

How we use it

To operate the platform for your institution: authenticate users, assemble dossiers, produce and re-score verdicts, maintain the audit trail, and respond to enquiries. Institution-submitted client data is not used to train shared models.

Subprocessors

The platform relies on a managed cloud application and database platform for hosting, authentication and storage, and on large-language-model providers for reasoning. Where your institution supplies its own model credentials, inference runs against your own provider account. A current subprocessor list is provided on request.

Retention and deletion

Account and application data are retained for the life of the engagement and deleted on request or at termination, subject to any retention obligation the institution has instructed us to honour. Audit-trail entries are append-only for the retention period agreed in the contract.

Cookies and analytics

The website uses only the storage required to keep you signed in to the console. We do not run advertising trackers on this site.

Your requests

Email privacy@clientcouncil.ai to access, correct or delete personal data, or to ask how a specific processing activity works. Where ClientCouncil.ai acts as a processor for an institution, we will refer the request to that institution as controller.